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1. Privacy Policy for imsclick.com

Last Updated: 9 March 2026

1.1 Introduction

imsclick.com (“we,” “us,” or “our”) is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information in compliance with the Malaysian Personal Data Protection Act (PDPA) 2010 and the Singapore Personal Data Protection Act (PDPA) 2012.

1.2 Data We Collect

We collect information that you voluntarily provide to us when you visit our website, register for services, or contact our offices:

  • Personal Identity: Name, email address, and phone number.

  • Business Details: Company name, job title, and business registration details.

  • Technical Data: IP addresses, browser types, and cookie data for website analytics and performance.

1.3 Purpose of Processing

Your data is processed for the following purposes:

  • To provide and manage our digital services and subscriptions.

  • To respond to customer support inquiries and provide technical assistance.

  • To comply with statutory requirements, including LHDN e-Invoicing (Malaysia) and IRAS (Singapore) tax regulations.

  • To send marketing updates (subject to your explicit opt-in).

1.4 Data Disclosure and Transfer

We do not sell your personal data. We may share data with trusted third-party service providers (e.g., cloud hosting or payment processors) who are contractually bound to protect your data to a standard comparable to the PDPA.

1.5 Your Rights & Contact Information

You have the right to access, update, or withdraw consent for your personal data at any time. For any inquiries, please contact our Data Protection Officer (DPO):

  • Email: websupport@xpertdevsolutions.com (SG) | info@genwhy.com.my (MY)

  • Malaysia Office: F-7-22, Pacific Place, Jalan PJU 1a/4, Ara Damansara, 47301 Petaling Jaya, Selangor | Tel: 011-1628 4908

  • Singapore Office: 280 Woodlands Industrial Park E5, #04-33 Harvest at Woodlands, Singapore 757322 | Tel: +65 9818 7367